It was not until I found myself as a member of the management group of a national comprehensive consultancy when I was faced with one of the biggest challenges of my career. I needed to figure out how an underperforming line of business that had been previously acquired could be turned into a growing, healthy revenue-producing unit.
I knew the answer had to be buried in the data. However, how was I supposed to access it? I am not a quantitive analyst or a coder. Even if I could get my hands on the data, how would I process it?